{"title":"AskforWrite AI Company OS — Refund, Cancellation & Settlement Policy","effective_date":"2026-10-14","company":"ASKFORWRITE","enterprise_type":"MSME Registered Enterprise (UDYAM-RJ-14-0018404)","contact":"info@askforwrite.in","copyright":"© 2026 ASKFORWRITE (UDYAM-RJ-14-0018404). All Rights Reserved.","sections":[{"heading":"1. Subscription Cancellations","body":"You may cancel your monthly or annual subscription at any time directly through the Customer Portal or by emailing info@askforwrite.in. Upon cancellation, your workspace remains active until the end of the current paid billing period, with zero automated renewal charges thereafter."},{"heading":"2. 7-Day Money-Back Guarantee for Unutilized Plans","body":"If you are not completely satisfied with AskforWrite AI Company OS, you may request a full refund within seven (7) days of initial package payment, provided that you have consumed less than 20% of your plan's monthly credit allocation (discovery credits, outreach dispatches, or AI tokens). Refunds are issued back to the original settlement method (UPI or Bank Account) within 5 to 7 business days."},{"heading":"3. Sovereign DirectPay & Instant Provisioning","body":"AFW DirectPay payments made via UPI (ask4write@icici), NEFT/RTGS bank wire, or Web3 USDC are direct settlements. If a payment verification fails due to an erroneous reference code or duplicate submission, our automated reconciliation watchdog flags the transaction for manual review and confirmation by the billing administrator within 12 hours."},{"heading":"4. Dispute Resolution & Grievances","body":"For any billing discrepancy or payment concern, please contact info@askforwrite.in with your transaction reference number. Under the MSMED Act, 2006, commercial payment disputes may also be addressed via the MSME Samadhaan conciliation mechanism in Udaipur, Rajasthan."}]}